You may return any product ordered on the shop.gofas.gr website for refund or exchange within fourteen (14) calendar days from the order date. Returned products must be in their original condition, unused, unwashed, unaltered, and in the same condition in which it was received with all tags attached, and in the original packaging (including, if possible, the original delivery box). The original invoice must be provided with any return. Sale merchandise is final sale. We do not offer price adjustments on previously purchased items.

To return a product, contact customer service at info@gofas.gr or call +30 2103317540. For more information on returns please see terms and conditions of sale.

All card payments are processed through Alpha Bank’s Alpha e-Commerce electronic payment platform and use TLS 1.2 encryption with Secure Sockets Layer (SSL) encryption protocol. Encryption is a way to encode the information until it reaches its intended recipient, which will be able to decode it using the appropriate key.